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Privacy Policy

Last updated: September 18, 2026

Who We Are

Ozer Auto Detailing provides mobile detailing services in Austin, TX and surrounding areas. We come to your home or office throughout Greater Austin and Travis County, including Downtown Austin, South Austin, East Austin, The Domain, West Lake Hills, Round Rock, Cedar Park, Lakeway, Georgetown, Pflugerville, Buda, Kyle, and San Marcos.

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, book an appointment, or communicate with us by phone, email, or SMS.

Information We Collect

When you request a booking or contact us, we may collect:

  • Your name and phone number
  • Service address, ZIP code, or city
  • Vehicle make, model, and year
  • Selected service, add-ons, date, and time
  • Messages you send to us, including SMS replies such as STOP or HELP

We use this information only to schedule, confirm, fulfill, and support your mobile detailing appointment.

SMS Messaging & Mobile Information

By providing your phone number when booking, you consent to receive transactional SMS messages from Ozer Auto Detailing related to your appointment. We do not send marketing or promotional text messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Types of SMS sent: transactional appointment booking updates, schedule reminders, and on-the-way notifications.

Opt-out / Help: Customers can reply STOP to unsubscribe at any time or reply HELP for customer care assistance. Message and data rates may apply. Message frequency varies based on appointment activity.

How We Use Your Information

We use collected information to:

  • Confirm, reschedule, or cancel appointments
  • Send schedule reminders and on-the-way notifications
  • Calculate travel fees and assign a service zone
  • Respond to customer care requests
  • Operate and improve our booking and scheduling systems

Sharing of Information

We do not sell personal information. Mobile numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

We may use service providers that help us operate the business, such as appointment scheduling, messaging delivery, and calendar tools. Those providers may process information only as needed to perform those services for us and are not permitted to use SMS opt-in data for their own marketing.

Data Retention & Security

We retain appointment records as needed to fulfill bookings, provide customer support, and meet legal or accounting requirements. We take reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure.

Contact Us

If you have questions about this Privacy Policy or your information, contact Ozer Auto Detailing: